Agents of Nonprofit
A weekly podcast interviewing everyday superheroes and the services and technologies they provide to nonprofits. The goal is to inform nonprofit organizations about ideas, services, and products that can help.
Agents of Nonprofit
Explaining What is a CRM to a 13 Year Old
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Alexander Lapa
•
Season 1
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Episode 43
In this episode, I talk to my 13-year-old nephew Samuel about nonprofits, customer relationship management (CRM), and how they work.
I help Samuel understand what nonprofits and CRMs are and how they work using gaming references.
Listen in and giggle away while I explain the following to my young nephew in a language he understands:
- What is a non-profit organization?
- What is a CRM and how does it work?
- What does it mean to be in the cloud?
- On Cloud vs On-premise
- Salesforce, the first CRM to be in the cloud
- Is a CRM a good thing? Why?
- What happens if a team player doesn’t want to use the CRM?
