Agents of Nonprofit
A weekly podcast interviewing everyday superheroes and the services & technologies they provide to nonprofits. The goal is to help nonprofit organizations become aware of ideas, services, and products that can help them.
Agents of Nonprofit
Explaining What is a CRM to a 13 Year Old
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Alexander Lapa
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Season 1
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Episode 43
In this episode, I talk to my 13-year-old nephew Samuel about nonprofits, customer relationship management (CRM), and how they work.
I help Samuel understand what nonprofits and CRMs are and how they work using gaming references.
Listen in and giggle away while I explain the following to my young nephew in a language he understands:
- What is a non-profit organization?
- What is a CRM and how does it work?
- What does it mean to be in the cloud?
- On Cloud vs On-premise
- Salesforce, the first CRM to be in the cloud
- Is a CRM a good thing? Why?
- What happens if a team player doesn’t want to use the CRM?
